Productivity improvement warehouse activities
BUSINESS CONTEXT
- Technical wholesale trade company dealing in components & parts for water transport.
- Low-cost strategy enhanced with Operational Excellence strategy.
CUSTOMER NEED
- Warehouse productivity improvement.
- With at least the same standard of quality and service to customers.
RESULTS
- Labour productivity improvement of 20-25% within 4 months.
CHANGES
- New set of operating rules.
- New operating system: daily follow-up against standards (IDEX).
- Work standardisation of warehouse activities based on Lean principles (first time right – elimination of waste).
R&G APPROACH
- Variance-based metric on Productivity.
- Business Process based on implementation of Lean principles.
- Coaching of Operational leadership in daily use operating system.